Mary Stanfill, MBI, RHIA, CCS, CCS-P, FAHIMA | This presenter will share lessons learned over more than 18 years as a leader in HIM. She will share practical strategies to select the best candidate to fit a team and to how to conduct productive and effective new staff orientations. The presentation also includes tactics to address various staff, including “rock stars” and “squeaky wheels,” to help develop an ‘A’ team.
This session will leave you feeling energized and excited about being a leader. Directors, Managers, Team Leads, or those who have aspirations to become a Leader, this presentation is for you. Attendees will be provided valuable tips and tools to advance your team from a good team to a great team. Stories will be shared from experience as a national leader, including examples of both successful and unsuccessful teams encountered in consulting efforts across the country.
At the conclusion of this presentation, attendees will be able to:
- Identify strategies to select the best staff
- Describe keys for a successful orientation of new Staff
- Implement tactics to keep “rock stars” happy and create an ‘A’ Team
- Identify tactics to address the “squeaky wheels”