FAQs

If your question is not answered below in a FAQ, below, then please contact us so we can assist you.

How do I obtain access to the virtual meeting?

Live Webinar Access Instructions Scheduled for April 8th and 9th:

The live webinar access instructions will be included in confirmation email that you will receive after you register.

For technical assistance with the webinar, please contact [email protected].

The live webinars will be recorded and will be provided to all paid registrants.

View the agenda.


Access to Pre-Recorded Sessions/Virtual Networking/Evaluation/CE:

Paid Registrants –

On or Before April 7th:

On April 7th, all paid registrants will receive an email with instructions on how to login at elearningconnex.com to access the virtual meeting which includes the pre-recorded sessions,  virtual networking, evaluation and CE.

After April 7th:

All paid registrants will receive an email within 2 business days from receipt of payment with instructions on how to login at elearningconnex.com to access the virtual meeting which includes the on demand recordings,  virtual networking, evaluation and CE.

Unpaid Registrants –

If your registration fee is currently unpaid, then you will receive the access instructions within 2 business days from receipt of payment.

 

 

How long do I have to register?

Registration available through December 31, 2021.

How do I change my password?

Click here to learn more.

How can I maximize my screen?

Click here to learn more.

How do I participate in the session discussions?

Click here to learn more.

How long do I have access to the virtual meeting?

Click here to learn more.

How do I access the CE certificate?

Click here to learn more.

What is the cancellation policy?

Please visit the terms and conditions.

I need your mailing address to mail my check.

When paying by check, select “offline/mail” under payment options in the shopping cart. You will later see instructions to print the invoice page and mail your payment to KnowledgeConnex. The mailing address will be on the invoice. Make your check payable to KnowledgeConnex.

I need a W-9 for your tax ID.

Click here for the W-9.  Please note that the payment will be made to KnowledgeConnex and not IDHIMA.

I have a question about my registration or I need to revise my registration. Who should I contact?

Click here if  you have any registration questions.

Does AAPC recognize AHIMA CEs?

CEUs are accepted from programs sponsored by AHIMA national offices and the state or regional AHIMA branches.

One hour of instruction is worth one CEU. A certificate of attendance or completion is necessary to show participation.

Source:  https://www.aapc.com/medical-coding-education/help/

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